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Exchanges & returns

 

Instructions on cancellation

Right to cancel

You have the right to cancel this contract within 100 days without giving any reason.

The cancellation period will expire after 100 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (Zoesaxton, 413 Thomas St, Carleton Place, ON K7C 3Z3 Canada, This email address is being protected from spambots. You need JavaScript enabled to view it. , ) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory.

Privacy Policy

Zoesaxton is committed to protecting your personal information and will only use the information that it collects about you lawfully and in accordance with the General Data Protection Regulation (GDPR) that is effective from Friday, 25th May 2018, and this privacy policy.

Shipping

We want you to get your package as quickly and affordably as possible, whether you ordered way in advance or need your product ASAP. Free economy shipping on orders $100+.

Shipping costs are based on the items in your order and your delivery location. Costs for each speed option can be found on product pages and at checkout.

Here’s a breakdown of your shipping options, calculated from the day you place your order. (Exceptions apply)

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For all orders over $100

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